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Your questions, answered.

Patient Tips and FAQs

It is our goal to make your visit as comfortable and efficient as possible. When many patients visit us, they already have many questions. It’s normal to not be sure what to expect from your first appointment, and we hope these tips and FAQs will help guide you for your visit with us. 

To schedule an appointment with us, you can either call (334) 821-6300 or click here. You may also schedule an appointment for the same day, but we recommend doing so early in the day. 

When you come for your appointment, make sure you have your insurance information and a photo ID (driver’s license). You may also need to make sure you have your co-payment ready if necessary. 

When you come in for a checkup or for a problem you are having, you need to provide us with information about the following to receive the best care:

  • Current medications: This includes prescription and over-the-counter medications, vitamins, and any dietary or herbal supplements.
  • Allergies or reactions to medications.
  • History of surgeries. 
  • Family medical history.
  1. The first thing you do when you get to the office is check in. You will give your insurance card and photo ID to the front desk. 
  2. We will call your name and escort you to an examination room, where we will ask for the reason for your visit and other information. 
  3. After a short wait, Dr. Jackson will be in to see you. 
  4. Check out at the front desk. You will receive a summary of your visit and any special instructions from the doctor. This time is also when you will settle any balance due and schedule future appointments.

A hospitalist works with hospitalized patients, while an internal medicine provider (internist) works within a practice outside of a hospital where they take appointments and see regular patients. Dr. Jackson is an internal medicine provider, but he can still provide consultation and care if you are hospitalized. 

Whether you are visiting us for a specific problem or an annual wellness check, we are here to answer any questions you may have about your health and to guide you toward a healthier lifestyle throughout all the walks in your life.

Schedule a visit today

Our practice is here for you!

Our primary focus is the overall health of each of our patients. When you visit, we will create a long-term plan that includes medication management, diagnostic testing, and working with specialists.

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